Delivery Options

Postal charges are as follows:

Option   Price Est. time
No hurry
FREE orders over £100, otherwise £4.50.
 On or before the 5th working day from date of despatch* & ** & ***.
Faster
   £2 orders over £100, otherwise £6.50
 On or before the 3rd working day from date of despatch* & **.
Express
£9.00
 Order before 1pm and your order will be delivered before 6pm on the next working day* & **.
Saturday
£15 Saturday before 1pm* & **.

*at busy periods eg during Sale your order may take up to 1-2 working days ( Mon-Fri. exc. Bank Holidays) for order to be dispatched, due to the volume of orders being processed.

**orders received by 13:00 GMT, excluding weekends & bank holidays, delivery to NI, Isle of Man, Isles Of Scilly and The Highlands and Islands of Scotland - postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE take an additional 24hrs.

***This is the only delivery option we offer to the Channel Islands.

Please note that parcels sent by faster, express & saturday delivery will require a signature on delivery and cannot be left in a safe place.

We will always try to comply with any delivery instructions you provide but parcels cannot always be left unattended ie in the porch or on the doorstep.

We use Royal Mail and selection of carriers, we will automatically select the one most appropriate to the weight & value of your order. Please call before placing your order for more information.

How will my parcel be packaged?

For your privacy, all parcels are discreetly packaged under a plain cover with just our return address – no logo. 


Christmas period - Customer service / warehouse
Please note that our offices will be closed from Tuesday 24th December afternoon until Friday 27th December and from Tuesday 31st December afternoon until Wednesday 1st January.

Our Customer Service team will be available by phone and email on Mondays 23/12 and 30/12 (9am-4pm) and on Tuesdays 24/12 and 31/12 until midday only.

Thank you for your understanding and we wish you a happy holiday season.

Last order dates for deliveries before Christmas
Standard delivery – Monday 16 December
Faster delivery – Wednesday 18 December
Express delivery – Friday 20 December

Please note that these dates are not guaranteed